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WayCRM
Built for sales teams Official WhatsApp Business API

Turn WhatsApp chats into closed sales.

WayCRM is a WhatsApp CRM that turns every chat into a tracked lead — with a shared team inbox, sales pipeline, follow-ups, meetings, payments and renewals in one place.

Start free trial Chat on WhatsApp (opens WhatsApp in a new tab)
  • Official Meta WhatsApp Cloud API
  • Guided number setup
  • Web CRM + Android app
Built on the official Meta WhatsApp Cloud API
  • Shared team inbox
  • Bulk WhatsApp broadcasts
  • Sales pipeline
  • Android app for your team

Why WayCRM

Everything you need to sell on WhatsApp.

Built for teams that sell and support customers on WhatsApp — from the first message to the renewal.

Explore all features

One WhatsApp inbox for the whole team

Run every customer chat on the official Meta WhatsApp Cloud API, assign conversations and stop relying on personal phones.

Lead to revenue, in one place

Follow each customer from first message to follow-up, meeting, deal, payment and renewal — without switching tools.

Leads captured automatically

Leads arrive from Facebook Lead Ads, your website through the Public API, and CSV uploads, then route to the right person.

Each salesperson sees their own leads

Role-based access and row-level data isolation keep your pipeline private, while admins see everything.

Automation for the repetitive work

Keyword auto-replies, approved templates, email automations and reminders handle the routine so your team can sell.

Team chat and a support desk built in

Discuss deals in project channels and track customer issues as tickets, right next to your sales data.

A closer look

One workspace. Complete control.

From the first WhatsApp message to the final payment, every lead, conversation and next step stays organised.

WhatsApp Team Inbox

Every customer chat, in one shared inbox.

Connect your business number through Meta's guided signup and bring your whole team into one inbox. Assign conversations, send templates and media, and see the lead's details beside every chat.

  • Assign chats and mark them open or resolved
  • Send templates, media and interactive messages
  • Delivery and read status on every message
  • Staff only see conversations for their own leads
Learn more

Sales pipeline

See every lead's stage at a glance.

Move leads across New, Aware, Opportunity, Decision, Converted and Rejected on a Kanban board. Add your own statuses inside each stage, and let campaigns route new leads to the right agents.

  • Drag and drop leads between stages
  • Custom statuses with a default per stage
  • Campaigns with automatic lead distribution
  • Move a departing rep's leads in one step
Learn more

Meetings & booking pages

Let customers book a time that suits them.

Share a booking link, set your availability and let customers pick a slot. Confirmations, calendar invites and reminders are sent automatically, and meetings sync with Google Calendar.

  • Availability rules, date overrides and multiple hosts
  • Custom booking questions per event type
  • Reminder emails 24 hours and 1 hour before
  • Self-service cancel and reschedule links
Learn more

Automation

Answer common questions instantly.

Set keywords that trigger an approved reply, then label the chat, add it to a list, notify a teammate or call a webhook. Manage WhatsApp templates and send the right email when something happens in the CRM.

  • Keyword auto-replies with follow-on actions
  • Create templates and submit them to Meta for approval
  • Email automations triggered by CRM events
  • Reminders for follow-ups, meetings, tasks and renewals
Learn more

How it works

Up and running in three steps.

  1. 01

    Connect WhatsApp

    Link your business number with Meta Embedded Signup, a guided flow that needs no developer. Invite your team and set their roles.

  2. 02

    Capture leads

    Connect Facebook Lead Ads, send leads from your site via the Public API or upload a CSV. Campaigns route each lead to the right person.

  3. 03

    Close and renew

    Follow up on time, book meetings, record deals and payments, and track subscriptions so renewals don't slip.

Executive mobile app

Your field and calling team, connected to the CRM.

The Android app gives sales executives their leads, follow-ups, meetings and targets in their pocket — and logs every call back to the lead automatically.

  • Campaigns and lead calling with native call logging
  • Automatic pickup of call recordings from the phone's folder
  • One-tap WhatsApp (Personal or Company) and email from a lead
  • Push notifications and local reminders for every follow-up
Explore the app

Works with your tools

Connect the tools you already use.

Bring leads in automatically and push CRM events wherever you need them.

See all integrations
  • WhatsApp Cloud APIOfficial Meta API
  • Facebook Lead AdsLeads flow in automatically
  • Google CalendarMeeting sync
  • Google SheetsSheets connection
  • ZeptoMailYour own email account
  • WebhooksPush CRM events out
  • Public APILeads & tickets via REST
  • Push notificationsFirebase, to staff devices

Simple pricing

Choose the plan that fits your team.

Start with a free trial. Upgrade when your team grows.

Starter

For a single user getting started on WhatsApp

₹1,999/ month

Per plan, billed monthly · ₹19,999 / year if billed yearly

Start 7-day free trial
  • WhatsApp Team Inbox on the official Cloud API
  • Templates, media & interactive messages
  • Keyword auto-replies & visual flow builder
  • Bulk WhatsApp broadcasts
  • Leads & Contacts with CSV upload
  • 1 WhatsApp number · 1 user
Most popular

Growth

For sales teams that follow up, meet and close

₹2,499/ month

Per plan, billed monthly · ₹24,999 / year if billed yearly

Get started
  • Everything in Starter
  • Bulk WhatsApp broadcasts
  • Bulk email — up to 500 recipients per batch
  • Lead Board, lead transfer & campaign routing
  • Follow-ups, tasks, meetings & booking pages
  • Deals, payments, subscriptions & targets
  • Email automations, Facebook Lead Ads, API & webhooks
  • Executive Android app & Team Chat
  • 1 WhatsApp number · up to 5 users

Enterprise

For larger teams with support and access-control needs

₹3,499/ month

Per plan, billed monthly · ₹34,999 / year if billed yearly

Get started
  • Everything in Growth
  • Bulk WhatsApp broadcasts
  • Bulk email — up to 500 recipients per batch
  • Support Tickets & public ticket API
  • Custom roles & permission grid
  • Multiple booking pages & calendar sync
  • 2 WhatsApp numbers · up to 10 users
  • 2 businesses per account

Prices in INR, per plan. WhatsApp message charges from Meta are billed separately — see Meta's rates in India.

Compare all plan features

FAQ

Questions, answered.

Ask us anything
Do I need the WhatsApp Business API to use this?

WayCRM runs on the official Meta WhatsApp Cloud API. You connect your business number through Meta Embedded Signup, a guided flow inside the app, so you don't need a developer to set it up.

Can my salespeople see each other's leads?

No. Staff only see the leads, conversations and records assigned to them. Admins see everything and can set custom roles with View, Add, Edit and Delete permissions for each feature.

How do leads get into the CRM?

Leads can come in automatically from Facebook Lead Ads, from your website or other tools through the Public Lead API, from CSV uploads into a campaign, or from new WhatsApp conversations.

Is there a mobile app for my team?

Yes. The executive app for Android covers calling, contacts, the WhatsApp inbox, follow-ups, meetings, tasks, deals, payments, subscriptions, tickets and targets, with native call logging.

What happens when a salesperson leaves?

An admin can transfer that person's leads, payments and meetings to a teammate in one step, so no customer is left without an owner.

Can I send bulk WhatsApp broadcasts?

Yes. Every plan includes bulk WhatsApp broadcasts using your Meta-approved message templates. Growth and Enterprise also include bulk email through your own ZeptoMail account, up to 500 recipients per batch.

Is there a free trial?

Yes. You can try the Starter plan free for 7 days, or message us on WhatsApp with any questions.

Can I manage more than one business?

Yes. Multi-business support lets you switch between businesses from one login. Agencies can use the Agency account type to manage several client businesses.

Official API

Built on the Meta WhatsApp Cloud API, not unofficial workarounds.

Open by design

Public Lead API, ticket API, webhooks and built-in API docs.

Built for how Indian teams sell

WhatsApp-first, with an Android app for field staff and a product catalog with taxes and discounts.

Ready when you are

Start turning WhatsApp conversations into revenue.

Start a 7-day free trial and connect your number, or message us on WhatsApp with any questions.

Start free trial Chat on WhatsApp (opens WhatsApp in a new tab)
  • Official Meta WhatsApp Cloud API
  • Guided number setup
  • Web CRM + Android app